Exxon at 4401 Kelly Elliott Road, Arlington

Reviews

• About Last Night

  May 12, 2018
  ★ ☆ ☆ ☆ ☆
  I started purchasing gas here with a car wash to get the lower price on gas. I was getting gas every 2 days so I don't need a car wash that regularly. They give you 2 weeks to use YOUR pay in advance car wash. In my opinion why should it expire. I should be able to wash the vehicle when it's dirty right?
  
  2 of my car washes had expired. I went in to get an extension on the PREPAID car washes and the clerk was very rude. Again I spend a lot of money at this gas station weekly.
  The clerk states per management that she cannot extend a 6.00 dollars car wash and that she has been working there 4 years. I had 2 car washes to expire because again I don't need a car wash that often.
  
  I asked to speak with management concerning the matter. The clerk rudely gave me a car wash by snatching my expired receipts for my car wash and attitude in giving me the current code for one of my expired car washes that had expired but not the other one. Why would you choose to lose a customer over a 6.00 dollar car wash that you have already obtained the money? Crazy right?
  
  I absolutely cannot stand this car wash and will NEVER buy gas her again! The sorry !*#*! 4 year veteran clerk should be fired!
  
  There is a Valero gas station right across the bridge. I RECOMMEND you take your gas station needs there or elsewhere.

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